Privacy Policy | Stylo Booking

Effective Date: 10/05/2025

At Stylo ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services (collectively, the "Services").

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Services:

Personal Information:

Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and encrypted password.
Profile Information: Information you provide to create and maintain your profile, including preferences, photos, and other related data.

Appointment Information:

Information related to your bookings, including the services you’ve booked, appointment times, and the businesses you interact with.

Device and Usage Data:

Device Information: Data about the device you use to access the App, such as device type, operating system, unique device identifiers, and mobile network information.
Usage Information: Data on how you interact with our App, including navigation patterns, pages visited, search terms, and interactions with content.

Media Access:

Camera and Photo Library: If you choose to upload a profile photo or other images, we may request access to your camera and photo library to personalize your experience. Users can grant or revoke access at any time via device settings.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Services.
Process your appointments and manage bookings.
Communicate with you, including for customer support, notifications, and marketing (if you opt-in).
Personalize your experience by offering tailored content, recommendations, and appointment management.
Monitor usage to detect technical issues and enhance the user experience.
Comply with legal obligations and protect our legal rights.

Login Requirement:
Certain features of the App, including personalized recommendations, appointment management, and tailored content, require a user account. Login is necessary to provide a secure and personalized experience.

3. How We Share Your Information

We may share your information in the following situations:

Service Providers: Trusted third-party providers (e.g., payment processors, cloud storage services, customer support) to help deliver the Services.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Business Partners: Businesses listed on our platform (e.g., salons, fitness centers) to process your bookings and provide services.
As Required by Law: If required by law or public authorities (e.g., court orders).

4. Data Retention

We retain your personal and appointment information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Account Deletion and Data Removal

You can delete your Stylo account and all associated personal data using the “Delete Account” option directly in the App, located in your Profile or Settings.

When you delete your account:

All personal information, profile data, appointment history, and uploaded media will be permanently removed, except where retention is required by law or legitimate business purposes.
You will receive confirmation within the App that your account and data have been successfully deleted.
Any data retained for legal or business reasons will be limited to the minimum necessary and handled securely.

Deleting your account is irreversible. If you encounter any issues or wish to request removal of any remaining data, please contact us at support@stylobookingapp.com .

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete information.
Restriction of Processing: Request that we limit processing under certain circumstances.
Object to Processing: Object to the processing of your personal data in some cases, such as for direct marketing.
Data Portability: Request a copy of your personal information in a structured, machine-readable format.
Account Deletion: You can delete your account and all associated data using the in-app Delete Account feature (see Section 5).

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

7. Security

We use industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our App may contain links to third-party websites or services. This Privacy Policy does not apply to any third-party sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Services are not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.